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Client
VST Global
Category
Web App, Mobile App
DURATION
9 month
YEAR
2022

The challenge

The company specializes in fire damper inspection and HVAC systems, and has developed a state-of-the-art LEXI sensor detector that can detect smoke, fat, and dust. The challenge was to create a future-proof web app while bridging the gap from the legacy system. I juggled diverse user needs, data visualization integration, and translating user feedback into a seamless and informative user experience.

The goal

To create a monitoring tool that removes the risk of human error and to introduce an accurate measurement system that will reduce the cost of cleaning and provide continuous precise readings. The LEXI Sensor also allowed you to monitor live temperate levels within there ductwork to prevent fires.
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User Research

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the process

While the existing platform served its purpose, development team saw the potential for a more robust solution. To ensure a seamless transition and leverage valuable user context, I embarked on a deep dive:

  • Understanding the System and User Interviews: I thoroughly analysed the existing platform, pinpointing strengths, weaknesses, and user pain points.
  • Stakeholder Input: Close collaboration with stakeholders ensured the web app addressed their critical needs and priorities.
  • Personal Expertise: Drawing on my design experience, I identified areas for improvement and envisioned innovative functionalities.

Building the User Journey: To craft an intuitive user experience, I constructed user flows. This mapped out the navigation paths for each user role (super admin, contract manager, etc.) within the web app.

Information Architecture: A detailed information architecture became the blueprint for the web app. This intricate structure defined the organization of content and access permissions for each user role, ensuring users find the information they need quickly and efficiently.

Prototyping: With the information architecture in place, I transitioned to creating wireframes. These low-fidelity mockups served as the foundation for user testing.

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Conclusion

We developed a comprehensive Web App that caters to different user roles, including super admin, contract manager, contract client, client site manager, and remedial actions contractor. The Web App has streamlined various processes and made them remote, enabling users to order inspections, complete surveys, order and send tools, create quotas, and make payments conveniently. Our aim was to simplify the entire process and make it easily accessible for all users.

In addition to the web app, we developed a mobile app that streamline the inspection of fire control dampers. This app make it easy for engineers to perform checks on automatic dampers in all HVAC systems, and will be integrated with the LEXI sensor detector. The mobile app is home to an intelligent system that can provide engineers with recommendations based on the inspection data collected.

You can check the Mobile App at the link below :)

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DRAG